FAQ

 

 

What is a SuperSmoker?
The SuperSmoker is an electronic cigarette; it looks like a cigarette and smokes like a cigarette but nothing burns.

 

What is the smoke that is produced?
It is not a smoke but instead it is a water vapour, virtually odourless and it vanishes very quickly.

 

Is the SuperSmoker harmful?
It does not produce tar, has no cancer causing substances but can contain nicotine.  It poses NO RISK of passive smoking to those around you.  It is less harmful than a traditional cigarette.

 

How do you turn it on?
There is no on/off switch, as soon as you puff on a charged up SuperSmoker it immediately activates.

 

How long does it last?
The battery will provide approximately 2 hours of puffing time and each cartridge lasts for the equivalent number of puffs as approximately 15 traditional cigarettes.

 

Where can I use it?
Legally the SuperSmoker can be used indoors in enclosed Public Areas (places where traditional smoking is no longer allowed).  This is because nothing is burning and the Smoking Laws are quite specific about this.  We would suggest you ask individual establishments prior to use if they have any objections as they may think the SuperSmoker is a real cigarette and act accordingly.

 

Where can I buy the replacement cartridges?
Online at www.supersmokeronline.nl and in Harrods.

 

How do I know when the SuperSmoker needs re-charging?
The end will rapidly blink red when the battery needs a recharge.

 

Where is the SuperSmoker manufactured?
The battery and vaporisation chamber are made in China, the microchips are made in the US and the most important element, the liquid, is made in the EU, in Germany.

 

Are there other similar devices around?
Yes, but we would suggest you ask where the liquid is made and the SuperSmoker is the only such device with a realistic cigarette filter tip.

 

What is a cartridge?
It is a re-fill. Available in various strengths: Zero, Light, Normal and Menthol with different amounts of nicotine.

 

Is there a warranty with the purchase?
You will have an one year warranty. If you join the SuperSmoker Society you will have a life time warranty on your SuperSmoker Blue. Click here to read more.

 

Do I need a lighter?
No, SuperSmoker does not burn.

 

Does the condensation of the Super Smoker smell?
The smell that is released is only the aroma of the tobacco.

 

What about the taste?
The taste of the SuperSmoker is unique and resembles the taste of tobacco.

 

What to do if the SuperSmoker blinks?
The battery is empty and has to be charged.